by Irene Bennetts | Communication, Customer Relationship Management, Ideal Client, Uncategorized
Customers are your bread and butter. They are the reason you do what you do and are the key to your success. So obviously, you want as many as possible. Surely, any customer is a good customer and you should bend over backwards trying to keep every single one happy…...
by Candice | Communication
What makes a good conversation? Sure, witty banter, interesting topics, and an animated conversation partner help. But the key part of a conversation is being heard. There is nothing worse than having a conversation with someone and you can tell that they are just...
by Candice | Communication
Sales! Many small business owners will run in fear from the word. But did you know that half of the sales battle can be won by simply educating your audience on what you do and how you can help them? You really can’t sell a secret. So instead of focusing on the...
by Candice | Communication
From Guest expert: Gemma Knight, from Gemma Knight Writes Does the thought of email marketing overwhelm you? You know email sequences are important, you know you should be emailing your list something, but what on earth should you be sending them? Newsletters, emails...
by Candice | Communication
Communication is one of the most vital ingredients in your business success. Call it what you want – direct marketing, chatting, chewing the fat, gabbing, it all means one thing… a conversation. Communication does not mean talking at your clients and prospects,...
